Operations Officer - Alfons

Brussels, Coworking Alfons

Banner We Are Hiring

To realize the renaissance of work, we are on a mission to make a difference in the quality of the workspace by creating a new kind of habitat.

Where team members, entrepreneurs, and freelancers work and live together. We offer a pleasant, human environment with a wide range of benefits and tailor-made service packages, interesting people around you and funky events that enrich your knowledge or relax your mind.

We are looking for charming people who are passionately curious and want to join us on our mission to change the world of work.

Note: As you will be working in a small team, backing each other up is key. The job content can slightly differ from time to time due to (periodic) changes and the ever-evolving environmental requirements. These changes/adjustments will be discussed with the local team and the job holder.

Your Role

Together with your colleague Hospitality Officer, you will be the face of the Fosbury & Sons location, the central point of contact with a specific focus on catering and facility management

Your Mission

act as a central point of contact (for colleagues, members, visitors, meeting & events guests, and on-site service providers f.e. cleaning personnel and catering staff);

ensure that members and visitors get the best possible welcome during the opening hours,

as you aim to achieve a high-standard hospitality level;

answer questions of our members and guide walk-in guests with a commercial flair;

deal with incoming meeting & events requests (phone, email, walk-in);

take care of the incoming mail, and invoices (catering- & facility-related)

and other various admin affairs;

manage all daily catering activities f.e. passing orders to various caterers and suppliers on time, checking deliveries for irregularities, making weekly planning based on scheduled meetings and events, etc.;

coordinate & plan (extra) personnel in the function of workload;

generate leads for meetings and events. Prospect various stakeholders and show them what our venue has to offer.

act as a liaison to the building manager f.e. collaborating with facility services and maintenance contractors, being the first point of contact for suppliers and technicians, dispatching handyman services, informing members of planned maintenance, etc.;

continuously innovate and improve service based on feedback from our members and external meeting & event clients;

handle move-ins and move-outs of members, f.e. preparing the access badges, customizing furniture, etc.;

be flexible and take up the front desk and other roles of the team when needed;

ensure location targets and KPIs are obtained.

What we expect

You have a minimum of 3 years of experience in a coordinating role in the Hospitality sector.

You’re fluent in Dutch and French, both oral and written, and it’s a bonus if English is part of your repertoire.

By nature, you’re caring, and don’t need any prompting to work.

You’re an ace at on-the-spot problem-solving.

You have good planning and administrative skills.

You radiate maturity and professionalism.

You’re hands-on and can devise and realize solutions.

You have good analytical skills (eg. understanding of P&L of a location, budget follow-up)

You are a team player but you are also capable of working independently.

You like working with precision, and value people, lifestyle, design, art, culture, and fashion.

You can identify yourself with the values of Fosbury & Sons:

we are all human beings

we work together

in an elegant way

with a certain joie de vivre

Oh, and last but not least, your friends might joke about your OCD tendencies, but we’ll more than appreciate them.

What we offer

Full-time position

A small and dynamic team

The operation of this Fosbury & Sons location is managed by Futurn (real estate developer). You will report directly to the management of the company.

Futurn is developing future-proof business campuses where Fosbury & Sons' coworking concept fits perfectly. You will take a key role in implementing the concept at new locations.

Start date: asap

Location : Alfons Gossetlaan 40, Groot-Bijgaarden


email: alfons@fosburyandsons.com and office@futurn.com

Fosbury & Sons Culture

As a growing business, we set out to create a new kind of habitat, where employees, entrepreneurs and freelancers work and live together. In essence we offer a pleasant, human environment with the necessary services, interesting people around you and funky events that enrich your knowledge or relax your mind.

And we are going for it! We opened our first office in Antwerp at the end of 2016 and our second in Brussels end 2018 and we have been expanding ever since.

161212 FOSBURYSONS KOR18 5455